HDSOURCING-5 YEARS,6 PEOPLES, 50M EUROS IN SALES50M EUROS IN SALES50M EUROS IN SALES
The following are our core elements
Professional
This is the requirement of each member of our team. As a trading company, each of our customers will purchase different types of products (daily necessities, electronic products, clothing, toys, power tools, etc.) to fill their containers. Therefore, this puts forward requirements on us. We must understand the details, processes, quality inspection methods and related inspection requirements of different categories of products, and everyone in the HDSourcing team will provide the factory with the customer's requirements (logo, packaging) to ensure that all details are operated in accordance with our customer's requirements
Careful
Because each customer's requirements are different, sometimes for the same product, our customers from different countries will place orders at the same time, which puts great demands on our carefulness. As we all know, each customer faces different end customer groups, so the quality requirements and packaging methods of the same product are also different. Some customers also require their own color box design to be customized and their barcodes to be affixed. All the details of HDSourcing The team must keep good records when communicating with customers to ensure that there are no omissions. After all the customer's needs are recorded, our team will hold a summary meeting to ensure that there are no omissions. Then our staff will summarize all the details and send them to our customers for confirmation by email. In addition, if we think there is a better solution after discussing some of the requirements raised by customers, HDSourcing will also actively propose to help customers improve.
Communication
Ensuring timely and effective communication channels is the secret to ensure that each of our orders can be arranged smoothly and delivered in time. No company can ensure that there will be no problems with its orders. The most important thing after a problem occurs is to communicate with customers. Every member of the HDSourcing team will follow up on the order status of their own responsibility in a timely manner and notify customers in a timely manner, so that every customer can control the progress of their goods
And due to the time difference, many of our customers only start to reply to messages after we get off work. In this case, everyone in HDSourcing can reply to our customers' messages in time, so that they can rest assured to entrust their orders to us
Suggestions
Every member of HDSourcing will give our customers the best advice based on our own professional ability and experience, because not all customers are very professional (the customers we currently cooperate with are mainly small and medium-sized customers). At this time, the suggestions put forward by HDSourcing can help our customers better avoid some unnecessary expenses and losses, and at the same time greatly enhance customer confidence
Every member of the HDSourcing team has 8 years of experience, and everyone is very professional and responsible. If HDSourcing What is the greatest wealth? It is undoubtedly our members, because they are very passionate, careful, confident, responsible, capable, and experienced, so we can achieve sales of 50M euros in 6 years
Flexibility/crisis handling ability
Many times, we will encounter various challenges in the order processing process. This is the time to test the ability of a foreign trade company, because we insist that the most valuable qualities of a company can only be reflected in times of crisis.
Finally, our CEO often says: Time will tell our customers what kind of company we are